768bd Privacy Policy

1. Introduction

768bd (referred to herein as "we", "our", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes what information we collect when you use 768bd's website and services, how that information is used, with whom it may be shared, and what your rights are.

By creating an account or using the services on this platform, you are agreeing to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please stop using our platform and contact our support team.

2. What Information We Collect

768bd collects the following types of information to provide you with the best gaming experience and to ensure the security of our services:

a. Personal Identification Information

• Full name and username
• Date of birth (for age verification — to confirm 21+)
• Email address
• Banking and payment information (bKash, Nagad, Rocket, Upay, bank account)
• National ID or passport number (for identity verification where applicable)

b. Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system
• Website usage log data (pages visited, time and date)
• Information collected through cookies and similar tracking technologies

c. Transaction Information

• Deposit and withdrawal history
• Gaming activity records
• Bonus and promotion usage history
• Account balance and transaction details

3. Purpose of Information Use

Collected information is used solely for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To smoothly process deposits, withdrawals, and gaming services.
• Identity Verification: To prevent misuse and protect accounts.
• Age Verification: To prevent access by persons under 21 years of age.
• Customer Support: To help resolve your questions, complaints, and issues.
• Fraud Prevention: To detect and prevent suspicious transactions and account activity.
• Service Improvement: To enhance the user experience and develop new features.
• Relevant Communications: To keep you informed about promotional offers, bonuses, and important updates (with your consent).
• Legal Compliance: To comply with applicable laws and regulations.

768bd never sells your personal information to third parties or rents it out for commercial purposes.

4. Information Sharing and Disclosure

We may share your information in the following limited circumstances:

a. Service Providers

768bd works with trusted third-party service providers who assist in operating our platform — such as payment processing, technical infrastructure, and fraud prevention services. All such providers are contractually bound to comply with our privacy standards and may not use your information for any other purpose.

b. Legal Obligations

In the case of a court order, a lawful request from a government or regulatory authority, or a criminal investigation, we may be required by law to disclose necessary information.

c. Business Changes

If 768bd undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the new owner. In that case, we will notify you in advance and the new owner will be bound to comply with this Privacy Policy.

5. Cookies and Tracking Technologies

The 768bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of our website.

The types of cookies we use:

• Essential Cookies: These are necessary for the core functionality of the website, such as maintaining login sessions and ensuring security. Without these cookies, the platform will not work properly.
• Functionality Cookies: These remember your preferences — such as language settings — and personalize your user experience.
• Analytical Cookies: These help us understand how users interact with the website, which allows us to improve our services. This information is aggregated and not personally identifiable.

You can disable cookies by changing your browser settings. Please note, however, that disabling cookies may cause some website features to not work correctly.

6. Information Security Measures

768bd has implemented industry-standard technical and organizational measures to protect your personal information:

• SSL Encryption: All of our web traffic is protected by SSL (Secure Socket Layer) encryption, which keeps data transfers between your browser and our servers secure.
• Encrypted Data Storage: Sensitive personal information is stored in encrypted form in our database.
• Access Controls: Only authorized staff have access to your personal information, and every instance of access is logged.
• Regular Security Reviews: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Two-Factor Authentication: Two-factor authentication is available to strengthen account security.
• Data Backup: Your information is backed up regularly and stored in a secure infrastructure.

While we take the highest security measures, no method of data transfer over the internet is 100% impenetrable. We therefore ask that you use a strong password and not share your account details with anyone.

7. Information Retention Period

768bd retains your personal information only for as long as necessary. When determining the retention period, we consider the following:

• All account information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Records of financial transactions are kept for a specified period in accordance with applicable law.
• Information relevant to fraud prevention may be retained for an extended period.

Once the retention period expires, we securely delete your information or anonymize it in a way that makes it no longer possible to identify you.

8. Your Rights

You have the following rights regarding the personal information associated with your account at 768bd:

a. Right of Access

You may find out at any time what information we hold about you. Contact our support team to obtain this information.

b. Right to Rectification

If any of your stored information is incorrect, you may request that it be corrected. Most information can be updated directly from your account profile.

c. Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information may not be deletable before a specified period has elapsed.

d. Right to Restrict Processing

You may object to your information being used for specific purposes, particularly in relation to marketing communications. You may unsubscribe from promotional emails at any time.

e. Right to Lodge a Complaint

If you have any concerns about how your information is handled, please contact us directly. We take all complaints seriously and will try to resolve them promptly.

9. Privacy of Minors

768bd is operated for persons aged 21 and over only. We do not intentionally collect personal information from anyone under the age of 21.

We follow an age verification process at the time of account registration. If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please contact us immediately.

10. Third-Party Services

Third-party game provider software (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming) may operate on the 768bd platform. These game providers are independent entities and have their own privacy policies.

For payment processing we use the services of third-party payment providers such as bKash, Nagad, Rocket, and Upay. These payment providers have their own privacy policies and security standards and handle your financial information according to their own terms.

We are not responsible for the privacy practices of these third parties. We recommend that you read the relevant third-party privacy policies.

11. Changes to the Policy

768bd may update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users by email.
• Display a notice on the platform.

If you continue to use the platform after a revised policy has been published, you will be considered to have consented to the updated policy. We recommend that you visit this page regularly.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Get instant support in Bengali 24/7 through our live chat

We take all privacy-related requests seriously and will try to respond to your questions as quickly as possible.